For perfume & fragrance brands

Sell fragrance like your best in‑store advisor.

One Fufa AI agent on your website that helps shoppers find the right scent, answers product questions, and handles “where is my order?” and returns. It picks up the same conversation on WhatsApp.

Book a demo See how it works

Looking for your next scent? I can help.

WhatsAppInstagram

Which fragrance is right for me?

Happy to help! Do you lean fresh, floral, or warm?

Warm & woody

Two warm, woody eau de parfums to try:

Added to cart · Checkout ready

Where is my order?

Found it! Order #NP1042 is on its way.

Powering revenue for 500+ e-commerce brands worldwide

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How it works

Trained on your catalogue.
Live on every channel.

Connect your store once. Fufa learns your notes, sizes, policies and brand voice, then answers shoppers wherever they already message you.

Your catalogue

Notes, families & concentrations
Sizes, samples & gift sets
Stock and order status

Your rules

Recommend in-stock scents only
Offer a sample before full size
Escalate authenticity questions

Your brand voice

“Warm, sensorial, never pushy.”

TonePoliciesFAQs

One Fufa AI agentDiscoverSellSupport

Website chat

Instagram DM

Works with your stack · Live in minutes

01 · CONNECT

Plug in your store

Sync products, notes, stock and orders from your e-commerce platform.

02 · TEACH

Set the tone and the rules

Decide what it can and can’t say, when to offer samples and when to hand over.

03 · GO LIVE

Every channel, one inbox

Website, WhatsApp, Instagram, email and Telegram conversations land in one shared inbox, with your team in the loop.

The fragrance journey

Every moment of the sale, handled.

From the first “what should I try?” on your site to the refill on WhatsApp a few months later. Pick a moment to see the agent at work.

Shoppers describe it. Your site finds it.

Right on your product pages, shoppers explain what they want in their own words: an occasion, a note they love, something they can’t stand. The agent matches it to your catalogue, like a counter advisor would.

Understands notes, moods and occasions, not just keywords
Recommends only from your catalogue and stock
Adds to cart from inside the chat

67%intent conversionFufa-reported, across brands

Stats are Fufa-reported across brands, not fragrance-specific.

One agent, every job

One agent behind the whole counter.

Not four bots stitched together. One Fufa AI agent recommends, sells and supports in a single thread, on your website and on WhatsApp, with one memory of every shopper.